hermes clic clac "H bracelet" enamel chip

ESQ.

Member
Dec 26, 2010
401
1
just purchased an authentic one on ebay, i thought i was getting a great deal for $315 its like new but when it arrived today i noticed a small chip on the side in the blue enamel.

i called hermes they said it would cost money to repair and takes 6 months to go through paris.

i sent a pic to the seller she didn't specify how much she is willing to refund my purchase price for.

my concern is if i keep it will it further chip? should i just return it to the seller? how much of a refund do you think would be enough for you to keep the bracelet

help =\
 

ABlovesH

Member
Feb 16, 2011
538
2
Take it to an H store and see what they say. Typically the price to repair the bracelet is quite a bit but sometimes the do it free of charge if you are a good customer (they did it free for a friend of mine). If their answer is not satisfactory then return it for a full refund, including all shipping charges. Damage like this should really have been disclosed.
 

archygirl

Member
Dec 7, 2006
4,019
2
New Jersey
just purchased an authentic one on ebay, i thought i was getting a great deal for $315 its like new but when it arrived today i noticed a small chip on the side in the blue enamel.

i called hermes they said it would cost money to repair and takes 6 months to go through paris.

i sent a pic to the seller she didn't specify how much she is willing to refund my purchase price for.

my concern is if i keep it will it further chip? should i just return it to the seller? how much of a refund do you think would be enough for you to keep the bracelet

help =\
How noticeable is the chip? I just purchased one for $299 from a reputable consigner, but it had a small chip on the side, barely noticeable when wearing it. A new one is $570 or $590. If it bothers you, I would ask to return it. The chip did not bother me. (it is the yellow on the right)
 

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GirlieShoppe

HermesNewbie
O.G.
Jun 2, 2008
8,104
266
I agree with the other ladies, I'd return it if the chip bothers you. It would definitely bother me, especially if it was not disclosed by the seller.
 
Jun 23, 2007
5,269
99
i returned it
Good. That chip would bother you every time you looked at it.
If you bought the bracelet through the boutique (although at a very high price,) you should be able to return it and get a new one if it cannot be repaired. Something happened to my first bangle and it was a flaw. I think the trim came apart from the bracelet. I was given a choice of a repair or a replacement. I took the replacement. It happened within a few months of purchase. I am a great believer in the value of the price of an Hermes item as it includes excellent customer service.