Hi,
I recently sold what I truly believe to be an authentic Guccissima Horsebit Hobo bag on eBay. I posted it without problems and someone bought it from me after the auction ended by contacting me with a slightly lower price. I agreed, shipped it out and never heard from her again. I assumed she was ok with it.
This bag was purchased by me from Saks in NYC. It still had the store tag on it, and I am absolutely sure I bought it from the Gucci boutique in Saks. When I posted to eBay, I gave an authenticity guarantee because I had no doubt in my mind it was real Gucci.
2 months later, I get an email out of the blue from Paypal saying that the buyer is demanding a refund since she said it was a fake. I had not heard from her about this, and the first email came from Paypal. I contacted her directly and she said that she brought it to the Gucci store and it was a fake. I told her to get me the written proof from the Gucci store and I would return her money. She said she didn't have time to do that, and just shipped it back to me. Paypal took the money out of my account to protect the buyer and left the seller up the creek.
So now I have this bag. I am:
a) going to the store to have them generate the receipt from my purchase
b) wondering if she even went to the Gucci store to get it authenticated.. I really have no proof she did other than the not-so-nice emails she sent me
c) IF I take it to the Gucci store myself to double check and this is somehow a fake, I am SURE i bought it from Saks.. what do I do then?? What if Saks sold me a fake bag?
HELP!!!
I recently sold what I truly believe to be an authentic Guccissima Horsebit Hobo bag on eBay. I posted it without problems and someone bought it from me after the auction ended by contacting me with a slightly lower price. I agreed, shipped it out and never heard from her again. I assumed she was ok with it.
This bag was purchased by me from Saks in NYC. It still had the store tag on it, and I am absolutely sure I bought it from the Gucci boutique in Saks. When I posted to eBay, I gave an authenticity guarantee because I had no doubt in my mind it was real Gucci.
2 months later, I get an email out of the blue from Paypal saying that the buyer is demanding a refund since she said it was a fake. I had not heard from her about this, and the first email came from Paypal. I contacted her directly and she said that she brought it to the Gucci store and it was a fake. I told her to get me the written proof from the Gucci store and I would return her money. She said she didn't have time to do that, and just shipped it back to me. Paypal took the money out of my account to protect the buyer and left the seller up the creek.
So now I have this bag. I am:
a) going to the store to have them generate the receipt from my purchase
b) wondering if she even went to the Gucci store to get it authenticated.. I really have no proof she did other than the not-so-nice emails she sent me
c) IF I take it to the Gucci store myself to double check and this is somehow a fake, I am SURE i bought it from Saks.. what do I do then?? What if Saks sold me a fake bag?
HELP!!!