Alright, so let me lay out the problem as clear as possible.
I had an auction for my Chanel bag. The auction stated that shipping would be $25 with the box, and $15 without the box. The bag DID NOT end up selling.
I relisted the bag on both eBay and Bonanzle. this time, i stated that shipping was FREE, and that I WOULD NOT ship the box because it was massive compared to the bag, thus resulting in a costly and cumbersome shipment to send a bag in a box that is filled with 75% tissue/air, and that it would be shipped in an appropriate box and padded.
BOTH RELISTED EBAY AND BONANZLE AUCTIONS STATED THIS.
I had an interested buyer who missed the auction on eBay the first time.
so instead, he found my Bonanzle listing, and bought the bag via the BIN option on Bonanzle.
so i shipped it.
he got it today and said he loved the bag, but then sent me another message via eBay saying that I didn't send the box and he needed it.
I told him to refer to the Bonanzle listing that he bought it from, as it said that I would NOT include the box.
he replied saying that I wrote that I would include the box for a higher shipping price in the original 1st auction (that didn't sell.)
i then replied stating that he did not win that auction. He won the Bonanzle listing, and in that listing it was stated differently. furthermore, this time shipping was free.
So my question is, what happens from here? Could he file a claim or dispute against me?
any help would be appreciated.
I had an auction for my Chanel bag. The auction stated that shipping would be $25 with the box, and $15 without the box. The bag DID NOT end up selling.
I relisted the bag on both eBay and Bonanzle. this time, i stated that shipping was FREE, and that I WOULD NOT ship the box because it was massive compared to the bag, thus resulting in a costly and cumbersome shipment to send a bag in a box that is filled with 75% tissue/air, and that it would be shipped in an appropriate box and padded.
BOTH RELISTED EBAY AND BONANZLE AUCTIONS STATED THIS.
I had an interested buyer who missed the auction on eBay the first time.
so instead, he found my Bonanzle listing, and bought the bag via the BIN option on Bonanzle.
so i shipped it.
he got it today and said he loved the bag, but then sent me another message via eBay saying that I didn't send the box and he needed it.
I told him to refer to the Bonanzle listing that he bought it from, as it said that I would NOT include the box.
he replied saying that I wrote that I would include the box for a higher shipping price in the original 1st auction (that didn't sell.)
i then replied stating that he did not win that auction. He won the Bonanzle listing, and in that listing it was stated differently. furthermore, this time shipping was free.
So my question is, what happens from here? Could he file a claim or dispute against me?
any help would be appreciated.