Help with a strap for this bag

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  1. Newbie here. I received this bag several years ago from my wife, before I really appreciated it. I now value it highly and want to restore it. What I managed to do was lose the strap. Is it possible to replace this item? Thanks for any help
  2. Call Coach's Customer Service number (1-888-262-6224) and ask if they have a replacement. Be sure to have the serial number handy, they'll need it to identify the style.