My husband bought me a beautiful black Paddy nearly two years ago when he was away on a business trip. Despite being gently used during that time, one of the little screws on the padlock plate is coming loose. Has anybody else had this problem? I believe Chloe only deal with store groups (not individuals). My husband is unlikely to be going abroad to that store again any time soon. And the bag is no longer under warranty anyway....Should I just leave the padlock and hope for the best?