HELP!! Wallet damage emergency!

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  1. Helllpppp.... My hand sanitizer leaked in my bag and it got to my bv wallet (that i just recently purchased)! :sad: *cries* Can someone help me with some leather 911? Thanks in advance!

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  2. OMG noooooo!

    It looks like it not only discolored the leather but concentrated the dye in certain areas and bleached it out in others. My only solution is to have it redyed a darker color--maybe others have a better suggestion :sad:
  3. Oh dear! How unfortunate. Do take it back to BV and see if they could repair or re-dye it the same colour if not then a darker one. If I do not recall wrongly, it's not possible for BV to re-dye light colours. Good luck.
  4. thanks for the tips miss piggy. I will bring it to the boutique tomorrow and see if they can do anything :smile:
  5. How sad!! I agree that taking it to BV for their opinion is the best course of action. Whatever you do don't try to treat it yourself.
  6. I would take it to a professional leather store and see if they can clean it for you. :flowers:
  7. Oh I hope BV can redye it for you!!
  8. oh bellezee, i am so sorry for your gorgeous wallet. i hope you can sort it out. let us know how you get on.
  9. thanks for the tip... I will bring it to the bottega boutique here. Eventhough I know the boutique in my country won't be that much help, I probably will bring it to singapore next week :sad:
  10. Oh dear! Soz to hear of the damage.

    I agree with trying a professional cleaner first. Cos it sounds like you don't live in Singapore, and it's still gonna take a while for the store in Singapore to send your wallet back to Italy to get it fixed up, which means that you'll prolly hafta come back to pick up your wallet from Singapore.

    But! If you travel to Singapore frequently, then I think getting the store to send your wallet back to Italy would be your best bet :yes:
  11. bellezee - this is a nightmare! So sorry for this misadventure.

    Since you mentioned about coming to Singapore and considering the option of sending to a professional, here's an address of a company that cleans and dyes leather. Run by a brother and sister duet, Mark & Gemma. They were featured in an article and apparently they claim to have done superb dye jobs on Chanel, Prada, etc.

    Market Street Carpark
    (Opp Lau Par Sat - aka Festival Market in Shenton Way)
    146 Market Street #01-24
    Singapore 048945
    Tel: 6438 3693
    Hope something can be done to your lovely wallet. Cheer up!
  12. Hand Sanitizer is scary stuff. A friend had the same thing happen to her black Prada wallet. It looks as though it made contact with bleach. I hope you're able to have it repaired. It's such a beautiful color.
  13. So sorry! :sad:

    The only advice I have is that if you're going to have to wait to take the wallet somewhere to be looked at, be sure to keep it out of the sun/light. Maybe place it in a plastic bag to protect it from more contact with dirt etc..

    The best of luck and let us know how it turns out!
  14. Nymph, I travel to singapore frequently. If the store send my wallet to Italy for repair, it shouldn't be a problem.

    mlbags, thank you so much for the address! I will contact them.
  15. Oh dear, what a shame! :sad:

    Good luck with getting it redyed and please keep us updated. :flowers: