My parents mailed me a claim form recently for a claim I filed with VISA's Price Protection Program (I never knew there was such a thing until now) and there's some things that the claim is asking for that I can't provide so I need advice on what to do... The claim form asks for "The original printed advertisment showing the item, sale date and/or date of the advertisement, lower advertised rice. and advertising store name" and there's no way I can get that! There's no advertisements for designer handbags, most of the information is through word of mouth (or in our case, the computer) so how do I fulfill this part of the claim? Argh, who knew filing claims could be so frustrating. Thanks for any and all advice!