I just noticed that there is a loose threa on my brown leather Carly on the strap. I don't know if they will fix this if I send it in or if they will keep it and I definitely don't want them to keep it over one little thread. What do you guys think I should do and how will they handle this if I do send it in for repair? I want to keep this bag cause I love it and never see the browns anymore. Will this keep getting worse if I let it go? I have no idea how this could have happened. Sorry the last 2 pics are a little blurry, I had to turn the flash off cause it was too bright with it on and you couldn't see the thread. Thanks for any advice!