This is a bit long, so please bear with me!! I listed a Chloe Edith bag on eBay with a BIN price of $500 about 2 weeks ago, I figured $500 is a pretty good price for a brand new Chloe bag since I bought it on sale from Aloha Rags couple months ago and never used it. This eBayer emails me asking if I would sell it to her for $350, I replied saying that is too low and she keeps emailing me say that she only has $415 in her bank account and for me to sell it to her at that price which I ignored. Auction ends and guess who's the winning bidder for $476?? It's her of course! I send her a paypal invoice, she emails me back 2 days later asking if she could pay by MO because Paypal closed her account!! I emailed her back saying that I could give her several more days to reopen her paypal account. Finally 5 days later I receive payment from her, and I sent the bag off to her via FEDEX 2-day. Then more problems...FEDEX couldn't deliver the package to her because someone at her apt. told the FEDEX courier that there was no such person there. I emailed her & called her to confirm her address and telling her to contact FEDEX asap to resolve the problem. 2 days later, she emails me telling me that she waited all day at home for the package?!! I told her I will call FEDEX and have them redeliver the package on Monday being that it's already late Friday, but it's best for her to call them as well since it might be more convenient for her to pick-up the package at a FEDEX station instead. No response over the weekend, then on Monday I emailed & called her again to let her now that FEDEX is redelivering the package to her that day. She emails me back saying that she's not home and she can't call them, so she just wants the package left in front of her apt. I told her that FEDEX won't do that since it's a signature required package...she NEEDS to call them to reschedule another delivery or have them hold it at a FEDEX station until she could pick it up. As of last night, FEDEX's tracking says that it's unable to deliver/person not available for signature and package is held at local FEDEX facility. I'm so fustrated now, what should I do if she refuses to contact FEDEX?? Please help!!!!