A brief background: I'm really new to the handbag world, joined TPF and patiently waited for ideas and absorbed everyone's knowledge on handbags. So I finally took the plunge and bought the small kitty slouch bag in teal by Loeffler Randall at the end of May for my 24th birthday - my first big step into buying handbags that cost more than $75-100.... What attracted me to the bag was the beautiful, deep teal color, its size (fits a lot but not too large), and the price was just right for my modest budget. The leather, though not as soft as the Gusttos, etc., looked like it was going to hold up well over time, and a major plus for me was that not many people had this bag or this color. I only started using the bag about two and half weeks ago. I didn't want to use it right away in case I decided I didn't like it as much as I had thought and wanted to return it. And in my third week of using it, one the braided straps is starting to snap off. I would post a photo but I don't have my camera with me. I'm so sad and fairly annoyed... do you guys have any suggestions as to what I should do? I'm really annoyed about spending a couple hundred of dollars to buy a bag that is breaking in my third week of use. I don't think I can return it to the vendor because it's not in its original condition (partially broken strap) and it has been after 30 days since I bought it. I just tried calling Loeffler Randall directly, but only got the voicemail.