Please help...
I have sold an item via EBay this morning, buyer using "Buy It Now" and paid immediately. However the only problem is the ship to address listed on PayPal is a UNconfirmed address.
Can anyone kindly advise me how to handle the issue??
I could ask buyer to change the address to a confirmed address... and my other option is to refund her the $$.. and re-list the item.
Just in case, if for some reason that buyer wants the item ship to a different address... can I ask buyer to send me an e-mail guarantee and instruct me to ship the item to a different address (say buyer's office??). Is this good enough to protect me from any future PayPal dispute?
Thank you very much!!
I have sold an item via EBay this morning, buyer using "Buy It Now" and paid immediately. However the only problem is the ship to address listed on PayPal is a UNconfirmed address.
Can anyone kindly advise me how to handle the issue??
I could ask buyer to change the address to a confirmed address... and my other option is to refund her the $$.. and re-list the item.
Just in case, if for some reason that buyer wants the item ship to a different address... can I ask buyer to send me an e-mail guarantee and instruct me to ship the item to a different address (say buyer's office??). Is this good enough to protect me from any future PayPal dispute?
Thank you very much!!