Help please!!! should my 226 looks like this?

Elivia

Member
Apr 28, 2011
243
0
After constantly stalking fedex for the last few days, i finally receive my 226 from a US Chanel Boutique! i was so excited to unwrap my early bday present (from hubby) only to find this....

There is a dent on the bottom of the bag... it bothers me so much that i really feel like :crybaby::crybaby::crybaby:..

Is it me or are all bags looks like this?...

Also, the bag didn't come with a tag or have i been issue with an official CHANEL invoice/receipt... i really want to exchange this bag but i'm in Aus. Please, please tell me can i do in this case??

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Dec 6, 2009
1,010
12
if you can smooth out the dent with your finger, and it looks fine, i would keep it. the bags are shipped flat/folded to the store and then they stuff them so it molds to the original shape. that's the cause of a lot of dents/flat lines, but i think it's meant to have somewhat of an aged look. if the dent bothers you because you cannot smooth it out, exchange it

the store needs to give you a receipt. every US store does. i would call and ask for a faxed/emailed receipt if you need to take it into an Aussie boutique asap.
 

BagAddict4Ever

Falling In Love...
O.G.
Aug 29, 2010
1,689
9
If it really bothers you I would call Chanel's customer service line and explain the situation but you should have received a invoice or packing slip. If you are close to a Chanel store I would go in person. Good Luck.
 

Elivia

Member
Apr 28, 2011
243
0
I think I'm going to have to chase up for the tag and receipt first...I'm still unsure on the dent.. Might try local Chanel see if they can change it for me?

Btw, the authenticity card starts with 12xxxxxx which according to one of the thread means that it was made in 2008-2009... Perhaps this was used as a floor stock for a while? I did ask for brand new....
 

Elivia

Member
Apr 28, 2011
243
0
That is the reason Chanel stops phone orders and may be cut off the entire line of classics to department stores.

Their purpose is targeted to wealthy consumers, who do not panic when seeing crack or uneven lined on their high end pieces :smile:

I didn't understand the policy before but I can see where they're coming from now.!
 

juneping

couch potato-ing
O.G.
Jun 11, 2007
17,730
917
i think it's normal...after you use it for a while the dent will probably smooth out. just want to point it out that reissue is different from classic flap at the bottom. the classics are rigid but the reissues are flimsy...i use a cardboard at the bottom. my reissue looks fine except the bottom.
 
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