Now, I'm a relatively bright woman. Graduated from high school with honors.....went on to college and made my way in the world and pretty dang well I might add. I can fix all kinds of things by myself including the leaky kitchen faucet, do metric conversions in my head and put together almost anything from Ikea without reading the instructions. Why then can I NOT figure out how to open my Heart Chain d'Amour Key chain!!!!! I swear this thing is worse than Rubik's cube!!!!