HELP!!!! my dry cleaners made the pleats on my plisse scarf soooo loose!

bella10

O.G.
Dec 3, 2007
239
157
i sent my plisse scarf to my regular dry cleaner and now it looks horrible!
any suggestions?
 

seton

Keeper of the Flame
Authenticator
O.G.
Dec 27, 2006
9,204
3,747
Alaska
hermesology.com
Only thing you can do is send it back to H to have it re-pleated. It'll be about $90

Next time, have H dryclean your plisses for you or go to a H-recommended drycleaner only. Very few professional ckeaners will do a decent job on cleaning the plisse and not loosening the pleats
 

bella10

O.G.
Dec 3, 2007
239
157
thanks ladies, i am not even aware that you cannot take a plisse scarf to just any cleaners, i am so bummed, i called my SA and he said that they will have to ship it to paris to be repleated and i will have to wait 6 monts to get it back. should i let my dry cleaners pay for this mess?
 

DiamondS

Hermès collector
O.G.
Oct 2, 2007
4,113
1,336
Europe
thanks ladies, i am not even aware that you cannot take a plisse scarf to just any cleaners, i am so bummed, i called my SA and he said that they will have to ship it to paris to be repleated and i will have to wait 6 monts to get it back. should i let my dry cleaners pay for this mess?
Absolutely! The dry cleaners are very ignorant nowadays. They don't pay too much attention when handling peoples valuable pieces of clothing and it makes me mad! :cursing:
 

CobaltBlu

Butterfly Wrangler
Moderator
O.G.
Oct 20, 2006
40,170
2,311
OMG how frustrating.....yes, they should pay. Do you have another you can show them so they know what it is supposed to look like. Did they flatten the hems, too?
 

Ammietwist

Member
Feb 5, 2006
1,905
11
If you think about it, the repleating would most likely have to be redone at some point anyway. I was talking to a textile designer about pleated garments/scarves, and she said to avoid them at all costs.

The real negligence seems to be when you dropped it off. Either they can handle something like that or they can't, and someone probably should have called to say it's beyond their scope.

Good luck!

thanks ladies, i am not even aware that you cannot take a plisse scarf to just any cleaners, i am so bummed, i called my SA and he said that they will have to ship it to paris to be repleated and i will have to wait 6 monts to get it back. should i let my dry cleaners pay for this mess?
 

lilyhermes

O.G.
Apr 23, 2008
11,720
135
If you think about it, the repleating would most likely have to be redone at some point anyway. I was talking to a textile designer about pleated garments/scarves, and she said to avoid them at all costs.
Obviously, that textile designer never heard of a textile designer, a famous textile designer I might add, by the name of Mariano Fortuny. If pleating is done correctly, it does not have to be redone, and Hermes certainly knows how to pleat correctly.

I do agree, however, that the dry cleaner was negligent, and hopefully, they'll make restitution.

So sorry, bella.
 
Last edited:

beaumonde

Escapist
O.G.
May 17, 2006
3,467
29
NYC
Argh!!! I would go repleat it too. Although.... they do look kind of cool with loose pleats too!
 

MiaT

O.G.
Jun 12, 2008
2,929
166
Not close enough to Hermes
i sent my plisse scarf to my regular dry cleaner and now it looks horrible!
any suggestions?
So sorry to hear that Bella! At least Hermes will be able to fix it if you send it to the. So it's not a total loss. However, I also hope the cleaners will pay for at least part of the "repair job".

Good luck!
 
Oct 12, 2006
8,433
69
Obviously, that textile designer never heard of a textile designer, a famous textile designer I might add, by the name of Mariano Fortuny. If pleating is done correctly, it does not have to be redone, and Hermes certainly knows how to pleat correctly.

I do agree, however, that the dry cleaner was negligent, and hopefully, they'll make restitution.

So sorry, bella.
:idea:Ahhh, so that's how they got the name "Fortuny pleats"... Interesting!