Hello! I just purchased the modern chain tote in late september and started using it 1 month ago. Yesterday I noticed that the stitching that creates a gusset at the top of the bag is gone on one side. I immediately called the Tyson corner store where I had purchased it and they are telling me that I can either keep it as it is or they will repair it for free...which means I won't have my handbag for 6 to 8 weeks!!!! I am so upset since I purchased it as my main winter bag and I cannot have it gone for so long, I can't believe how unhelpful the manager was!!! Anyone has any ideas? They said I cannot exchange it or return it...now I wish I had bought it at Saks or Neimans!!