Ladies...I had a suprise waiting for me when I got home from work tonight. The UPS man brought me Coach. Here's the catch. It's a late wedding anniversary gift from my husbands grammy and it's so generous but SO NOT my StYLe of bag. It's wayyyyyyy to small! So thoughtfull but I want to take it back! I was wondering if anyone has had problems getting a merchandise credit from the outlets without a receipt? Tag is still on the bag (she ripped the price part off) but she didn't send a gift receipt. I would sooner let it sit in my closet than ask her for it. I don't want to hurt grammy's feelings ya know... I'd be happy to exchange since I live for Coach bags but don't want to make the hour trip to the outlet for no reason. (PLUS I'd spend $$$ I shouldn't be spending!) ha ha Let me know what your experiences have been. I believe the bag retailed for about $248.00. HeLP! I want to pick out my OWN bag...is that bad?