I am a newbie at ordering Chanel by phone. I ordered a couple of bags for EGC but the SA just take my info. He never call me back to let me know if my order went through or comfirm the price that I will be charge or when will my items ship. Is this normal practice? I really don't want to miss out on EGC. I left a message for him to call me back but he never did. The store is closing soon. Should I be worry?