Help! Is this normal? Natasha damage

gettingthere

Member
Apr 22, 2013
354
0
Hi MJ forumites! I'm usually a lurker, but have a question.

I bought a MBMJ Natasha in Gunmetal last May and recently noticed that the leather where the strap attaches to the bag seems to be tearing.:cry::cry: I use this bag in a large rotation (actually it's not even my go-to bag) and I never overload it. There is absolutely no sign of wear on the bag apart front his.

Is this a known problem?

It's symmetrical - on both sides, on front and back.

Thanks so much
 

Attachments

Eru

wants all the bags
Jan 14, 2013
982
2
USA
woah, no way. Did you get it from somewhere where you can exchange it?
 

gettingthere

Member
Apr 22, 2013
354
0
I bought it at Aritzia (Canadian store) and I've emailed customer service so hopefully they will do something about it. I'll be quite annoyed if they don't.

My problem is that I don't like any of the colours they now have. Ugh. So hopefully they will offer a store credit instead of exchange.
 

iluvbagsnshoes

Keeper of dachshunds
O.G.
Nov 23, 2008
934
212
The Polar Vortex
The same thing is happening to mine. I got mine on eBay and didn't notice the damage right away. The seller didn't disclose either. It still works fine and you can't see it unless you're looking for it. If it gets any worse I will have to take it in for repair. I'd be interested to know if others are having the same problem?
 

belle_91

O.G.
Nov 25, 2009
113
62
Yes, I saw this post and went and looked at my natasha curious, and noticed some of the same tearing on one side in about the same spot. The tearing on mine isnt as bad yet, but now I'm worried it will get worse! This is already my second natasha too, the first one I noticed the leather pealing on part of one of the diamonds and took it back to nordstrom to replace it with a new bag. They replaced it without question but I'm worried I might have to do it again!
 

gettingthere

Member
Apr 22, 2013
354
0
Aritzia was not very helpful. After a LOT of talking they gave me a gift cert for $200. I would avoid this bag for everyday use