Help!!!How do you send bag back to NY store for exchange?

ywu0312

Member
Dec 1, 2006
11
0
Ladies, what's the safest way sending back to NY store? and does anyone know if store covers for shipping?

TIA

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I would send the bag via Fed-ex (I prefer Fed-ex to UPS) so that I could track the package and confirm receipt. I would also be sure to insure the package just in case anything were to happen during transit. I doubt that Bal will cover the shipping costs. Also, I would call them and let them know that you are planning to exchange the bag first in case they have any special instructions.
 
CoutureObsessed, thank you so much.

I already called the store, was told by sales that I can certainly exchange it since there is a tiny cut on the bag, any shipping method should be fine with them, but I forgot to ask about shipping fee. I also left voice mail to Kim for exchange.(she is out today and she picked the bag for me)