Hello everyone - I am new to Mulberry. I bought a Somerset Hobo (chocolate) at Heathrow a couple of weeks ago. I've only used it for a week and have noticed the sealant on the edge of the strap is cracking and coming away where it is stitched around the ring holding it onto the bag.
Mulberry suggested a repair! I will take it to Covent Garden for either a replacement or refund.
Can anyone tell me - is this normal for a bag of this calibre or have I just been unlucky? I'm not sure about replacing it with another Mulberry bag but I have also just got a purse which is lovely. I do expect a bit of wear and tear but not after just a week.
Mulberry suggested a repair! I will take it to Covent Garden for either a replacement or refund.
Can anyone tell me - is this normal for a bag of this calibre or have I just been unlucky? I'm not sure about replacing it with another Mulberry bag but I have also just got a purse which is lovely. I do expect a bit of wear and tear but not after just a week.