help! has this happened to anyone?

  1. my perfect perfect zippy is now less than perfect. i don't have my camera right now so i did a drawing of the damage from corel...i don't know where the threads came from, and if you try to pull it it gets worse.. i have a feeling its from the canvas but i'm not really sure.its like a piece of cloth that's not properly sewn on the sides and the threads just come off. can anyone let me know what it is i'm dealing with? i'm going to the store later to have it checked, but i just have to know first what it is.. thanks[​IMG]
  2. I would take it to a boutique immediately.
  3. def take it back, especially since it will only get worse...