I exchanged my Speedy B 30 for a Speedy B 35 through the mail, that I bought online. (I do not live close to a store.) I sent my Speedy B 30 back last week. I have been waiting for a email alert to show me when the 35 had been sent out, this never happened. This morning, I noticed a $25 charge from LV, so I called to check in. The rep told me that my bag had been delivered, this morning. What??? I told her that I have not received anything, and who signed for it. She then said... the signature requirement was removed, and put me on hold. She came back and said Fed Ex removed the signature requirement themselves, but that goes against the LV policy. But they do show my bag delivered. They are going to investigate, but it will take 14 days. GREAT.
Has this ever happened to anyone? This is my first experience buying online and exchanging. Is it possible I will never see this bag?
Has this ever happened to anyone? This is my first experience buying online and exchanging. Is it possible I will never see this bag?