I ordered a diagonal CC bag from Nordstrom Seattle last week and according to the DHL tracking number it arrived friday AND was signed for, but when I got home there was no bag! No one was even home at that time DHL supposedly delivered it. And under the delivered to address it shows a totally different city from mine. I checked the signature and it's just like a scribble! So someone out there has a very nice "xmas gift" courtesy of ME! And this is NOT the first time I have had issues w/ DHL. I ordered another bag from Nordstrom the other week and it was sent "signature required" but when the bag arrived not only did the delivery person NOT ring the doorbell or even knock on the door (I was home the whole time) but they just left the package on my doorstep!!! CAn you believe they just left a $2000 package "signature REQUIRED" on my doorstep!!!ARGH... What can I do? I have already contacted my SA at Nordstrom (she said she would look into it?) and DHL (they said they would look into it??) But ultimately WHO is responsible for this - Nordstrom or DHL? Am I suppose to deal w/ DHL or is Nordstrom? Has this ever happened to anyone on the forum? If so, how did u guys handle it and how was it resolved? How will DHL recover the package? Can they go back to the person/house they delivered it to and get it back?? Can they force that person to give it back?? Can they just keep the item?