My friend had to return a brand new Chloe she bought from the Chloe store here in California, literally 2 weeks or so after she bought it, the hardware screws came lose and one part of it even broke. Their leather and hardware are too heavy for their screws and pins. I think the quality with YSL is better. However, please note that the Muse II does slouch at the top middle area, so be aware of that, and maybe fill it up with your wallet, mobile phone, and some other heavier things you carry in your purse, and then put it on your shoulder and see how it looks, before you buy it. Good luck!!!