Help! Chanel return

StyledbyBTTR

Member
Mar 27, 2014
43
0
My boyfriend bought me a pair of chanel sandals in Las Vegas they fit horrible because my feet is fat he bought them from the actual chanel boutique ......... here in my hometown we only have chanel boutiques inside of Saks and Neimans will they return them?


* I love everything pretty ,everything girly, & everything fly *
 
Dec 29, 2012
5,368
13
Did he buy directly from a chanel boutique? If so you have to return to boutique within 14 days....

If he bought from neimans in Vegas then you can return to neimans.
 

ValleyO

Member
O.G.
Mar 18, 2006
11,341
8
CA
Chanel doesn't own the boutiques inside department stores: Neiman's, Saks, et al. purchase their Chanel inventory just like any other merchandise. Because of this, they have totally different inventories and "buys" every season.


If your sandals were purchased at a freestanding Chanel boutique, they must be returned to one. You can always ship them back, though at this stage you'll probably need to expedite it.