My husband bought me this bag last winter. I've used it 2-3 times since the acquisition. A couple days ago, I decided to put this bag back into my bag rotation but noticed that the finish on the lock hardware was wearing off. I am not abusive with my bags and can't understand how this could have happened. The bag itself could be passed as new, yet the hardware looks like I used the hell of the bag.
I'm quite disappointed in the quality, especially since it is Chanel. Has anyone experienced the same thing? If the bag is under a year old, and definitely looks like it never leaves its dust bag, will Chanel repair it for free? I've only sent one bag in for a light repair before (it was about 8-9 years old) so I don't know what to expect from Chanel.
Any input is greatly appreciated!
I'm quite disappointed in the quality, especially since it is Chanel. Has anyone experienced the same thing? If the bag is under a year old, and definitely looks like it never leaves its dust bag, will Chanel repair it for free? I've only sent one bag in for a light repair before (it was about 8-9 years old) so I don't know what to expect from Chanel.
Any input is greatly appreciated!
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