Help! Broken threads in the quiltings

missTeresaDee

Member
Mar 21, 2014
1,175
30
Southern California
I just opened my new black lamb mini and there are a couple of flaws on both side of the grommets.
On one side of the grommet has a lose thread
ImageUploadedByPurseForum1405973651.801106.jpg ImageUploadedByPurseForum1405973662.179652.jpg
The other side has a bigger problem, it seems like the quilting thread got ripped? Or something one of them isn't even threaded
ImageUploadedByPurseForum1405973742.701189.jpg
ImageUploadedByPurseForum1405973758.415232.jpg

I already contacted the SA and there isn't another one for me to exchange into... Sigh what can I do? Anyone has had a similar problem? Thanks!!
 

JE2824

Member
Jan 30, 2014
4,108
75
Noooo!!! I am so sorry! I had this happened on my red caviar 00V WOC. It started to completely unravel, so return it for sure. I am sad that you can't find another one!! UGH! So frustrating! :rant:
 

kittymoomoo

Member
Nov 10, 2013
2,306
49
san francisco, ca.
I just opened my new black lamb mini and there are a couple of flaws on both side of the grommets.
On one side of the grommet has a lose thread
View attachment 2693545 View attachment 2693546
The other side has a bigger problem, it seems like the quilting thread got ripped? Or something one of them isn't even threaded
View attachment 2693548
View attachment 2693549

I already contacted the SA and there isn't another one for me to exchange into... Sigh what can I do? Anyone has had a similar problem? Thanks!!
I think you should just go total refund on this one. The stitching in the long run will probably get even more loose. It's up to you, but I'm sure another will come around soon that has secure stitching. Good luck dear.
 

sminmin99

Member
Jul 11, 2014
284
116
NYC
Oh nooo, this is too bad, you should return it and put your name on the wait list for the black lamb with RHW, they are getting new ones soon:smile:
 

tutushopper

❤️ Lambskin Lover ❤️
Apr 13, 2012
16,420
110
I just opened my new black lamb mini and there are a couple of flaws on both side of the grommets.
On one side of the grommet has a lose thread

The other side has a bigger problem, it seems like the quilting thread got ripped? Or something one of them isn't even threaded

I already contacted the SA and there isn't another one for me to exchange into... Sigh what can I do? Anyone has had a similar problem? Thanks!!
You can always take it in for repair of the stitching. The folded over bit on the chain is normal.
 

Winterfell

Member
Oct 26, 2013
566
91
UK
The bag should not have got through quality control checks - it is not good enough for a bag at this price point. What a shame - can they not get you a replacement from another store?
 

tutushopper

❤️ Lambskin Lover ❤️
Apr 13, 2012
16,420
110
o no, I have no concern for the chains. I think i drew my circle too big. It is the lose thread and the skipped stitch quilting? I think it was ripped almost?
Chanel can restitch the entire bag if need be; I'd take it in unless you want to try to find one from another source (and get a refund for this one); if so, keep an eye out for the "authentic finds" thread and I'll keep an ear out as well.
 

tutushopper

❤️ Lambskin Lover ❤️
Apr 13, 2012
16,420
110
Thanks! I think if I cannot find another one... I will send it in for repair..I do like this particular one. SO SADDDD =(
I'm so sorry you got one with "issues." :sad: Hopefully Chanel will fix it quickly so that you have it back soon, if you decide to keep this one. In the meantime, perhaps you'll find another than you really love.
 

taram2014

Member
Jun 1, 2014
202
1
Aah sorry :sad: Its awful to get something you really want and for it to be a let down. Fingers crossed you get a replacement soon.
 

Bonheurbabe

Member
Oct 7, 2012
87
0
I just opened my new black lamb mini and there are a couple of flaws on both side of the grommets.
On one side of the grommet has a lose thread
View attachment 2693545 View attachment 2693546
The other side has a bigger problem, it seems like the quilting thread got ripped? Or something one of them isn't even threaded
View attachment 2693548
View attachment 2693549

I already contacted the SA and there isn't another one for me to exchange into... Sigh what can I do? Anyone has had a similar problem? Thanks!!

Oh! So sorry to hear that! Is it quite rare? If they don't hv another one, get the money back
 

Luv iz Louis

Member
Jul 22, 2012
1,727
256
Australia
I would return it or get them to repair it, I would not keep a bag with that fault in case it got worse. I am amazed this was not seen prior to shipping it out? They look like major faults to me.