Hi,
I bought a Balenciaga handbag thru bonanzle from the seller "whitelights" and never received the item. Filed claim with paypal. This is what paypal said:
"After careful review, we have determined that the seller is at fault but
regret to inform you that we were unable to recover any funds from the
seller's account.
We'll make every effort to recover the funds from the seller although we
can't guarantee you will receive a refund. For more information please
review our Buyer Protection Policy in the User Agreement."
I don't know what to do. I just filed a chargeback with my cc company. Do you think I will get my money back?
I bought a Balenciaga handbag thru bonanzle from the seller "whitelights" and never received the item. Filed claim with paypal. This is what paypal said:
"After careful review, we have determined that the seller is at fault but
regret to inform you that we were unable to recover any funds from the
seller's account.
We'll make every effort to recover the funds from the seller although we
can't guarantee you will receive a refund. For more information please
review our Buyer Protection Policy in the User Agreement."
I don't know what to do. I just filed a chargeback with my cc company. Do you think I will get my money back?