My first purchase on ebay was a scarf for my mother's Christmas present. I couldn't afford the real thing so I thought naively I could get one on ebay that was used and therefore less expensive. Please don't tell me how foolish I am, I already know! The scarf arrived and it is lightweight, it feels nasty like polyester, the hems are machined and not even rolled, there is no detail in the print and it is printed in only 6 colors/shades. I emailed the seller who did not answer my email for 48 hours so I opened a paypal dispute, being very anxious to get my money back. The seller immediately replied, calling me names. I apologized and asked to mail the scarf back for a refund. No answer again for 48 hours. I sent another email saying that I wanted to avoid a paypal communication because it had upset her so much, but I would do so if I did not hear by 36 hours from my second message. Another immediate response, I was called more names and various conditions were set for the items return. I handed the matter over to a family member who is an attorney as the insults were beginning to upset me. The lawyer sent a firm, but polite email asking the seller to pay for the return shipping and refund the money. The seller accused me of not wanting to return the scarf (sooo untrue, it is hideous) and escalated to a paypal claim. Now, paypal wants me to provide a certificate showing inauthenticity. Aside from the imposibility of proving a negative, can any of you suggest who might be willing to state the obvious about this scarf on official letterhead? All suggestions gratefully received.