I have a pair of Cacharel red patent shoes(and I believe it's not real leather, it must be PVC or PU) that everytime I scratch it by accident, it will form a dirty greyish mark, but when I tried to rub it with my fingers, it would disappear. I'm not sure if this will work on Botkier's patent leather, but I guess it doesn't hurt to try.
I think Googone will work. Put on a Q-tip & rub just on that spot. Then use either leather conditioner or furniture polish. I did say furniture polish,I've done it myself & it works well. In fact you may want to try furn polish first then try googone since it's gentler. I'm in the cleaning biz & I'm always discovering surprising ways to fix things! GOOD LUCK McBAGLOVIN!
yea i tried that stuff but nothing worked. it looked like it was actually in the leather, not on top. know what i mean? so i just returned it. don't wanna deal with it down the road. i love bright colored bags for this season but its too much of a hassle. im so sad.