This info came off of the website. Hope it helps...
Question & Answers
-Q: What if I receive something defective?
-A: We sell only brand new, authentic merchandise as received from the manufacturer; nothing is used and we inspect everything prior to shipment. Unfortunately, at this time, we no longer have the ability to accept returns of any kind.
-Q: I just bought something and the price went down. Can I get a price adjustment?
-A: Unfortunately we are not giving any price adjustments on previous orders.
-Q: How will I know if the price will drop again on the item I want?
-A: Prices may be falling on a daily basis. You can take your chances or buy while it is available.
-Q: I have a Store Credit; should I use it before December 21st?
-A: Yes, we suggest you use your store credit immediately.
-Q: I have a Gift Certificate; do I have to use it before December 21st?
-A: Yes, we suggest you use your Gift Certificate immediately.
-Q: I bought something before you began liquidating. Can I still return it?
-A: We will do our best to honor the return policy that was in effect at the time you made the purchase. However, we can no longer honor exchanges. If you feel you are eligible for a return on an order placed prior to 11/22/07,
you must contact us for specific return instructions (
clientservices@adasa.com) or the return will be refused.
-Q: I have an issue regarding an order placed prior to November 22nd. What can I do?
-A: Contact us via email at:
clientservices@adasa.com. Please be sure to include your order number and all details relating to your inquiry. Allow 1-2 business days for a reply.
-Q: What if an item I ordered is out-of-stock?
-A: We will ship and only charge you for the items that were available. No back-orders.