Heartbroken

Jfk11

Member
May 31, 2013
167
0
I finally finally quenched my thirst for a perfect bag when I purchased my LV ikat neverfull rose velour almost a year back. Three months ago, the straps started to show cracks in it and I was just so in love with it, I was in denial that something was wrong with it. I thought it was normal wear n tear, only I don't carry that bag everywhere with me. Three days ago, the strap stuck to my tshirt when I was out shopping and once I got home, the strap got stuck to the side of the bag and the colour stained the monogram on both sides. I took it to the LV store I bought it from, and today they offered to replace it. Only THIS one is not available as it was a LE. I am crushed as I honestly didn't want anything else after buying this bag. For me it was perfect. What can I do?? :cry::cry:
 

S.P.A.R.K.L.E

Member
Oct 25, 2011
206
1
Oh my! I'm so sorry that happened! Do you have pics you can post? I've wanted to add this bag to my collection, but may think twice about it now :sad: I'd hate to see it go too...
 

DOVELV

Member
Nov 17, 2013
4,119
243
Awwwww! I'm so sorry. I think you should take a credit so that you have time to think about what you want. Obviously the bag can't be used and will probably get worse. I know you're disappointed and upset. Try to keep it in perspective... it's a bag that you love but there are other great bags that you can love and have fun choosing.
 

Jfk11

Member
May 31, 2013
167
0
Nooo I didn't click pics. I should have. I just took it to the store immediately and they kept it. Today they called and said they'd replace it with something else. The straps were a goner. They got sticky and the pink stained the monogram. Really terrible quality or maybe I got stuck with a bad piece. Just my luck. The bag was gorgeous and I was just going through the website and I don't know what to replace this one with...I'm a total tote bag person and this was such a nice variation of the regular neverfull.
 

mrsinsyder

Member
Mar 8, 2013
5,353
17,866
Florida
One of my pieces just got color transfer... I'm doing my best to just love it as it is, battle scars and all. It's hard, but if she's your special bag maybe it will be easier to overlook the staining!
 

lvoe nyc

Member
Mar 25, 2013
1,648
214
In the clubhouse this happened to someone else, there are pictures.
I have the grand Bleu with no problems so far.
I wouldn't hesitate to take a credit.
 

CornishMon

Be Blessed, MoNikki
Apr 30, 2014
11,059
6,218
Awwwww! I'm so sorry. I think you should take a credit so that you have time to think about what you want. Obviously the bag can't be used and will probably get worse. I know you're disappointed and upset. Try to keep it in perspective... it's a bag that you love but there are other great bags that you can love and have fun choosing.

This. I am really sorry.


Be Blessed MoNikki
 

lvoe nyc

Member
Mar 25, 2013
1,648
214
One of my pieces just got color transfer... I'm doing my best to just love it as it is, battle scars and all. It's hard, but if she's your special bag maybe it will be easier to overlook the staining!
I think it's more than dye transfer. It seems like the straps on the pink neverfulls are actually melting.
 

Oryx816

H-eureuse
Apr 30, 2014
4,362
2,386
Awwwww! I'm so sorry. I think you should take a credit so that you have time to think about what you want. Obviously the bag can't be used and will probably get worse. I know you're disappointed and upset. Try to keep it in perspective... it's a bag that you love but there are other great bags that you can love and have fun choosing.
+1. I'm sorry you had a bad experience with a treasured bag.
 

Jfk11

Member
May 31, 2013
167
0
I think it's more than dye transfer. It seems like the straps on the pink neverfulls are actually melting.
This is exactly what happened. The straps sort of melted and are actually beyond repair and stained the bag quite a bit. The pink got transferred to the lettering on the front, and since it wasn't even a year old, was so hard for me to ignore.
 

Jfk11

Member
May 31, 2013
167
0
One of my pieces just got color transfer... I'm doing my best to just love it as it is, battle scars and all. It's hard, but if she's your special bag maybe it will be easier to overlook the staining!
The straps sort of melted and are actually beyond repair and stained the bag quite a bit. The pink got transferred to the lettering on the front, and since it wasn't even a year old, was so hard for me to ignore. If it was just wear n tear, I would've so kept it
 
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