Did you by any chance take any pictures of that part before you took it back? I am thinking of buying this bag today and now that I read this I am not too sure.
Oh my, this is a very old thread indeedy hehe. I don't have a pic of the old bag, but here's a close up shot of the new bag, where you can see how its design could be the problem. The canvas area around the zipper is cut raw, and not tucked under the vachetta. You can already see some uneveness on the top canvas. The bad copy I had earlier had the canvas edge frayed out after some use.
Thank-you for showing me that now I understand lol I was thinking another spot. I love that bag a lot and would want to use it a lot. So I am sure that would happen so I think I will pass and just admire everyone else's on here I have to buy myself something for Christmas lol maybe a cles.
It still is a gorgeous bag, and as you can see, the replacement seems to be holding up pretty well. For the past few months, I've been using it almost everyday as a lunch purse, and I'm sure I've worn it on my shoulder often