I just placed an order w/HH and I didn't receive a confirmation email from them. The money was taken out of my account and I did contact them. Does anyone know what it means when you don't get the confirmation email? This is the 2nd bag I have ordered from them this week and I have not even gotten the 1st! I'm going to return the 1st one though...it was the Mercer Satchel. I just ordered the Chocolate Havana Hobo instead. I hope it wenhrough okay! I have to wait all the way until Tuesday to find out!