Believe it or not I've never had an eBay problem as a buyer before. I purchased a scarf on the Friday after Thanksgiving and paid for it that Sunday, 11/25. The seller says she shipped on Monday 11/26 via USPS first class mail from New York. I live in Wisconsin and still haven't received the item. The shipping costs were only $3 but I would've been happy to purchase insurance if offered. As a seller I always offer insurance to the buyer and insist on insurance for items over $200. This item was $75 + 3 for shipping = $78. What do I do next? I already contacted the seller and she said it was shipped Monday 11/26 via USPS first class mail - not priority - in a manilla envelope. What I am afraid of is that she only put the scarf in a very flimsy envelop and it got shredded in the sorting machine. TIA! I should add that I paid for the item via payal and the seller has very positive feedback over 200.