Hi all, my caviar east west bag, which I purchase about 2 months ago, is detached from the bag now because the very last loop (not the adjustable one, it's the loop on the other side end) fall off and I just found out. Dunno how/when that happen. Has anyone got Chanel replace/repair the chain? How does it work? How much will they charge? In my case, they really just need to add the last loop there, no need to replace the entire chain strap. Are they going to send to Paris to repair? Or to New York?? Any advice for me? Thanks.