I spent many years off and on working in retailing (went to the old Tobe-Coburn retailing school in NYC in the 1960's). Retailing is lots of long hours and hard work for very little pay (unless one is in the upper management of a large chain). It can also be creative and if one likes people and fashion, can be fun, too. It is ALWAYS hard on the feet, back and legs!!!
My first supervisory position was my Xmas work period while at Tobe-Coburn. It was at Bloomingdale's in the ladies robe dept. At that time, regular SA's were not allowed to do returns, so I had to do them for my dept and also fill in when needed in the ladies undergarment dept. Oh my! What an eye openener! First of all, it was a union store and I had little control over my sales staff - if one reprimanded a SA, they could and did file a union grievance. Not fun! And the customers! I swear every single woman in NYC bought and returned 10 robes before Xmas that year (I think it was 1964)! The "best" was in the underwear dept when a customer tried her best to return some VERY worn and "soiled" underwear. Unbelievable!
I learned that one must totally detach oneself - the customer is not yelling at one personally, just ones job. I also learned to turn things around and ask the customer what would make her happy. When one does that, most customers become pretty reasonable.
I'm too old and my poor old back and feet would never survive, but I'd adore to work at Hermes, regardless of the pay. It's always much more fun to sell mdse that one loves - not hard at all. Of course, the fact the the closest Hermes boutique is 5 hours away, makes this all just fantasy.