A couple of months ago I received a blouse from Haute Look that I never ordered..
I would not even click on this item to look at, it's just not my taste, nor do I need a 5th black blouse..so there is no mistake
that I could've possibly clicked on it and accidentally and put it in my cart..
So I go to my account and the item is there in my account..
hmmmm..
The item was in a different size then what showed up in my account so after some back and forth emails with reps at Haute Look, I sent photos and was able to return the item..
The item was from a blowout sale and not refundable.
Jump ahead to today..
Again, I received an item that I in no way ordered..
a black pair of leggings in a size SMALL *cough*.
A. I don't were leggings
B. I don't wear a small
So, once again, I would never click on this item and accidentally
put it in my basket.
Again, this item was showing in my account.
However, after the last episode, I now take screen shots and keep
confirmations on all my orders..
I never received a confirmation for these leggings!
ANd no screen shot, because I never ordered them.
I've ordered several item since this supposed Sept. 9
order..I have confirmations for all except theses
ugly ass leggings.
No one but me has access to my computer..
I talked to rep and she is insisting this hasn't happened before..
and told me to change my password..
Heeellloo..it has with me..
two times now..!
Both items were from Blowout sales, as both were non refundable
and I believe there was confusion of their part..
Has anyone else had this problem..???
I'm nervous that I'm going to receive some expensive item,
that I never ordered and be stuck with it..
I would not even click on this item to look at, it's just not my taste, nor do I need a 5th black blouse..so there is no mistake
that I could've possibly clicked on it and accidentally and put it in my cart..
So I go to my account and the item is there in my account..
hmmmm..
The item was in a different size then what showed up in my account so after some back and forth emails with reps at Haute Look, I sent photos and was able to return the item..
The item was from a blowout sale and not refundable.
Jump ahead to today..
Again, I received an item that I in no way ordered..
a black pair of leggings in a size SMALL *cough*.
A. I don't were leggings
B. I don't wear a small
So, once again, I would never click on this item and accidentally
put it in my basket.
Again, this item was showing in my account.
However, after the last episode, I now take screen shots and keep
confirmations on all my orders..
I never received a confirmation for these leggings!
ANd no screen shot, because I never ordered them.
I've ordered several item since this supposed Sept. 9
order..I have confirmations for all except theses
ugly ass leggings.
No one but me has access to my computer..
I talked to rep and she is insisting this hasn't happened before..
and told me to change my password..
Heeellloo..it has with me..
two times now..!
Both items were from Blowout sales, as both were non refundable
and I believe there was confusion of their part..
Has anyone else had this problem..???
I'm nervous that I'm going to receive some expensive item,
that I never ordered and be stuck with it..
