Hi! I'm thinking about ordering from Vitkac. Did you use the polish format for address? Which company did you use for shipping? Thanks in advance!
Has anyone shopped directly with Vitkac
- Thread starter Lauren0404
- Start date
I ordered 2 bags from there and my package is held at customs and DHL is requesting for my SSN/ Tax ID info and personal information. Has this ever happened to anyone? I am based out in California. It makes me nervous having to give out my SSN/ Tax ID info. Thanks!
Hi there- was your purchase over $2K and did DHL ask for your SSN/ Tax ID as well? Thanks!Hello, a late reply here but thought I could help answer your question! For the order I posted about previously, I am in the States and I did NOT get charged any additional fees or taxes. Also, the shipping was very quick, 2-3 days at most. It was a great experience for me! Let us know if you end up purchasing something, we would love to see!
It's not a DHL thing, it's the customs thing. All packages over $2000 or $2500 (don't remember the exact number, but you can google it), require formal clearance. Meaning the customs require your SSN or if you are a business a TAX ID to clear a package. Later you will receive a letter from CA Tax Department, they will ask you to pay a 9% tax on your purchase (sales tax). That's why I don't recommend ordering anything over $2000 from overseas unless you are ok paying additional taxes. Hope it helps.
It's not a DHL thing, it's the customs thing. All packages over $2000 or $2500 (don't remember the exact number, but you can google it), require formal clearance. Meaning the customs require your SSN or if you are a business a TAX ID to clear a package. Later you will receive a letter from CA Tax Department, they will ask you to pay a 9% tax on your purchase (sales tax). That's why I don't recommend ordering anything over $2000 from overseas unless you are ok paying additional taxes. Hope it helps.
I ordered a gift from Vitkac and cannot figure out how to return the item. The website says something about arranging for pickup of the item from my house. Can I just bring it to UPS to send back?
Hoping someone here has return experience you can share!!!
Hoping someone here has return experience you can share!!!
This happened to me last week too. I ordered 2 SL handbags(mini top handle Cassandra and Medium Envelope). UPS kept calling me, I was scared to give them my SSN. But when you look at Customs and Border Patrol website, it is stated that if the items cost less than 2500$ for personal use, it is processed as informal entry. But mine after 10% the cost was 3500$. They have to do the formal entry. That's why they needed the SSN. I contacted Vitkac about it, was told I shouldn't have to pay any to the govt.
Thanks for sharing. So I emailed DHL about sharing my SSN and they responded that my package already cleared and didn't take down my SSN.
UPS showed up at my door to pick up the package. It looks like once you notify Vitkac of the intent to return, you print out the PDF, and UPS magically arrives at your door. I did contact Vitkac via Facebook and was told I could just bring the package to a UPS location.
Hi, I would like to know... how was the return process? And how long did it take you to get a refund. I just ordered a bag from Vitkac but in case it doesn't work out.
I had a good purchasing experience from them. Shipping was quick and there was no additional customs or duties (item under $800).