Has anyone purchased from either of these?

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Oliver jewellery is an (in)famous pawn shop in Toronto. I’m not sure I would buy from them. I don’t know that you would get any assistance or flexibility if something wasn’t right with the purchase.
 
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Is The Real Real one of the better sites? I've only seen a handful of complaints about them (so far). Or is there a better site? I know it's a gamble buying secondhand from any site, I'm just looking to find one with the best odds of getting legit jewelery. Thanks
 
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