Has anyone had a clasp repaired or replaced?

Aug 30, 2020
20
9
I have an older piece with a broken clasp from a jet ski incident. It came with the older lobster clasp instead of the new clasp with the flat vendome stamp. If I were to get the clasp repaired would they swap it with the new version?
 
Nov 4, 2011
1,031
408
Were you able to get yours replaced or repaired for free? My clasp is loose after about one year of wearing the necklace and was told I would have to pay for the replacement/repair. I hope this doesn't become a yearly fix...