Hardware replacement?

UpTime

Newbee
May 24, 2015
3,195
2,325
Bay Area, California
Have anyone had this done at LV store ? Can I take my bag in to have them replace the hardware for me? I bought this many years ago and have used it a lot,now I feel bad when I look at the bag since the hardware gets so many marks all over. I tried to call the local store for days and noone answered.

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