Happy ending to discolored hardware story>

jedimaster

O.G.
Dec 21, 2006
1,870
105
A week ago I noticed the zipper pull on my bolide (palladium) had turned partly yellow. I just got it back from Hermes today - they replaced it, at no charge. I was very appreciative that they could fix it. I thought it was great that they didnt even charge for it.
 

Hermes Junkie

Need i say more?
O.G.
Mar 21, 2007
1,752
43
wow.. Thats really great!!.. after all we don't expect less from Hermes!!
thmbup.gif
 

princessfrog

so you Kelly?
Nov 22, 2006
3,157
9
Thank you for the update, jedimaster. Isn't Hermes great?! If it was any other brands, I don't think there is anything that they can do about it. :tender:

Tell me about it. Another brand, XX, my lock tarnished and the SA of brand XX, told me, sorry mdm, try using some anti-tarnish cream and maybe it will be un-tarnished. :sad: I still use that bag (alot) but I won't buy more of brand XX stuff anymore.
 
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