Happy ending to discolored hardware story>

jedimaster

O.G.
Dec 21, 2006
1,859
74
A week ago I noticed the zipper pull on my bolide (palladium) had turned partly yellow. I just got it back from Hermes today - they replaced it, at no charge. I was very appreciative that they could fix it. I thought it was great that they didnt even charge for it.
 

gazoo

O.G.
Aug 26, 2006
8,601
2,083
US
How wonderful! Glad to hear it is good as new and at no charge. Thanks for the update.
 

Handybags

Make It Work
O.G.
Nov 4, 2006
9,914
7
Good news Jedi - I'm glad they fixed it for you and you have your lovely bag back.
 

mrssparkles

Happy
Mar 25, 2006
18,060
134
Thank you for the update, jedimaster. Isn't Hermes great?! If it was any other brands, I don't think there is anything that they can do about it. :tender:
 

princessfrog

so you Kelly?
Nov 22, 2006
3,157
9
Thank you for the update, jedimaster. Isn't Hermes great?! If it was any other brands, I don't think there is anything that they can do about it. :tender:
Tell me about it. Another brand, XX, my lock tarnished and the SA of brand XX, told me, sorry mdm, try using some anti-tarnish cream and maybe it will be un-tarnished. :sad: I still use that bag (alot) but I won't buy more of brand XX stuff anymore.