Hi Everyone,
I had a small problem with my clasp on my large black patent Muse II that I ordered for a great price from matches.com. It was far too loose. So, I took the bag down to the YSL boutique on Faubourg St Honore to see if they could repair it. The sales person was super nice and understanding. When I told I just got it yesterday, she promptly offered to exchange it for a new one!!!
So, I got a brand new Muse II with a perfect clasp today.
I was shocked that customer service actually exists in Paris. I thanked my purse angels all day today!
Just wanted to share a great YSL story.
I had a small problem with my clasp on my large black patent Muse II that I ordered for a great price from matches.com. It was far too loose. So, I took the bag down to the YSL boutique on Faubourg St Honore to see if they could repair it. The sales person was super nice and understanding. When I told I just got it yesterday, she promptly offered to exchange it for a new one!!!
So, I got a brand new Muse II with a perfect clasp today.
I was shocked that customer service actually exists in Paris. I thanked my purse angels all day today!
Just wanted to share a great YSL story.
Wow! 
I am so happy for you!!!
