Hello...
I have a question about hang tags and fobs? Is Jax not supplying missing hang tags like they used to?
I purchased a Denim Rogue 36 from my outlet. At first, I didn't realize it was missing the leather hang tag and long leather key fob. It had a metal tag. I did talk one of the ASMs into extra discount. But Final Sale. I thought a great deal and I shouldn't have a problem getting tags.. WRONG!!!! I called both Customer Service for Coach and the outlet. ( It has been 2 weeks) Nothing has come in the mail. The one CSA said they could send a metal one but only one hang tag and Fob per bag..at least 1941.
Today I called back and one CSA told me to send the bag to Jax Returns with a note and get it exchanged. (I am not sure if whoever originally bought and returned the bag to my outlet ..received it with the missing tags or what. )
I have looked on Ebay to see if someone is selling hangtags and fobs for Rogues but No Luck...
Anyone have any suggestions???
Thanks!!
Lynne
I have a question about hang tags and fobs? Is Jax not supplying missing hang tags like they used to?
I purchased a Denim Rogue 36 from my outlet. At first, I didn't realize it was missing the leather hang tag and long leather key fob. It had a metal tag. I did talk one of the ASMs into extra discount. But Final Sale. I thought a great deal and I shouldn't have a problem getting tags.. WRONG!!!! I called both Customer Service for Coach and the outlet. ( It has been 2 weeks) Nothing has come in the mail. The one CSA said they could send a metal one but only one hang tag and Fob per bag..at least 1941.
Today I called back and one CSA told me to send the bag to Jax Returns with a note and get it exchanged. (I am not sure if whoever originally bought and returned the bag to my outlet ..received it with the missing tags or what. )
I have looked on Ebay to see if someone is selling hangtags and fobs for Rogues but No Luck...
Anyone have any suggestions???
Thanks!!
Lynne