I refuse to deal with eBay anymore. they don't answer your questions and it's very frustrating not to get feedback to a simple question.I lost my buyer protection because I opened 3 cases in a short period of time due to receiving FAKES (and this was verified by Carol Diva). I was punished because I was scammed? I told Ebay it is a reflection of how many fakes are being sold on their site yet I am the one penalized? Really upsetting but spent too many hours trying to discuss this with them only to get the run around.