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Is that a Coach Outlet bag? Because they are not made as well as the boutique bags, so you see this more often with them vs. 1941 or Coach New York items. If it's under the one year mark, definitely let them know!
 
That's a made for outlet style, note the F in front of the style number. If it is within the one year mark, they have a warranty for defects.
 
From what I am seeing it looks real, just be cautious with made for factory bags (MFF) the quality is not as good as boutique bags, so they are more likely to have things like this occur. Coach New York and the 1941 lines are more durable and will last longer with regular use.
 
And I guess I’d have to have a receipt?

It is a genuine made for the factory outlet store Coach bag.

It could have been a gift so might not have a receipt and you may not know where it was purchased and how much it cost.

It was made in 2017 so it is probably within the 1 year warranty. If you take it back without a receipt they will probably offer a refund for the lowest amount that the bag was sold for by Coach - or they may offer you a gift card.

Let us know what happens.
 
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