Had an accident with my Mulberry handbag, claiming on insurance, need a valuation.

M

MrsSpoon

Member
Sep 6, 2007
156
0
#1
I haven't posted for ages but I have had an accident with my Alana, involving a small puppy and a silly owner (me) who didn't put it away in the cupboard with the lock on it :noggin:. My insurers (M&S Premier, just a wee plug for them as they are fab) have agreed to reimburse me with enough to buy a new bag, I expained that Mulberry no longer sells the Alana and they said that I should get a written valuation.

I have sent an email to Mulberry to ask if they can do this but just wondered if anyone else has been in this position, if Mulberry give a valuation and if so should I expect to pay a charge for this?
 
#2
I think you will be able to go into a Mulberry store and ask them to put it on a peice of headed paper have the manager/ess sign it and that should be fine!!xxxxxxxxx

If you do it this way I don't think they will charge you,after all its just information on the price of a past season bag. I did this lots of times for peeps who lost/damaged or stolen Rolex's. I was happy to do it as because I was helpful to them I guessed they would come back and
spend the insurance cheque with me,and 99% of the time,they did!
I would intimate that to the manager too,that you are thinking along those lines!!
 
#4
Just back to say what a wonderful company Mulberry is. They replied to my email this morning and asked for my address and they have written a valuation and it should be in the post either today or tomorrow. :tup:
 
#5
Just wonderful!
What a lovely "ending" to your mishap...thanks for keeping us posted!
Now, what will you be doing with the "funds"?????
Will it be another Mulberry????
 
#7
Thing is I've already spent the funds (and more) last weekend :upsidedown: on a Bayswater and an Anthony :tup:. I just need to remind myself of this when the cheque comes in and pay the money straight to my credit card rather than deciding to treat myself to another Mulberry! :graucho:
 
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