Okay, so today was my long-awaited appointment to pick up my step 1 handbag (in my 3 step H handbag plan). An SA found a GORGEOUS, heart-stopping Rouge H clemence Massai GM. Amazing bag, perfect, pre-price increase price tag, all stars in alignment to take this baby home today, this morning, ASAP, etc. I put the bag on my shoulder and the back of elongated upper part where the buckle is attached hits and rubs on the prominent part of my shoulder bone (scapula). Within 2 minutes I'm in pain, and there's nothing even in the bag yet. I was crushed and completely shocked. I really thought I'd be leaving the store with my new rouge H bag. I stiffen my quivering lower lip and decide that I'll skip step 1 and move directly to step 2, a mou Bolide. They didn't have any 37 cm, so I tried a 31 cm, just for scale. Way too small, and even worse, instead of looking like a goddess of style, born to carry an elegant bag, I looked more like I'd done a fast runner with someone else's stuff. The SA offered to look for other bags, but I usually don't do that unless I'm at least 95% certain I'm walking out with that bag. I'm so bummed. I don't know if the bag looked awful, or if I was just so shocked and disappointed that I couldn't really assess the visual appropriately. Man, I'm so bummed.