Just returned from visiting H at Madison, Wall St and Riverside Mall over the past week. My husband and I agree that after Paris, H shopping in NYC/NJ has got to be the best in terms of the variety and service!
Unfortunately, this comes with the qualification that most of the SAs at Madison totally ignored us during the 3 times we went in (our hotel was just a block away), which we found terribly rude. If not for this one lady SA on our first visit there, and a lovely man on our subsequent visits, the Madison store would have been total write-off. In fact, there was this male SA who was sorting out paperwork on top of a case of wallets we were trying to peer into, and he did not even budge or move his paperwork aside, when we asked our lady SA to show us something from the case!
I know it has been said that there is nothing much to see at Madison, but we saw a beautiful violine ostrich Kelly, which I would have snapped up, if not for the fact I already have the same skin in a Birkin. There was also a 25 cm croc Birkin with diamonds in a light olive colour that was there over the course of the entire week. Also saw all styles of bags and wallets (lots of exotic) on display, including Kellys, HACs, and would have been shown Birkins from the back, if we had been interested. Although I did not make a major purchase there, I am terribly pleased with my violet Karo PM
, which I had been searching for a while.
Wall St and Riverside Mall were very different in terms of customer service we were pleasantly surprised by how friendly everyone was. I suspect part of the eagerness is because they are still new and trying to build up their clientele in fact, at both locations, they took pains to point out to us how new they were!
Alas, this time again, as during my Paris trip in Feb, apart from my violet Karo
,
I did not get the bags I was hoping for, mainly because most of the orders they had placed had already been received and sold. I coveted a white ostrich Kelly pochette in the window at Riverside Mall, but that was sold and awaiting pick-up, and was also told I had missed a rouge H croc Kelly pochette by 2 days!
Anyway, we had fun visiting NYC and while my 10 days of shopping fit into only half our carry-on bag, my husband is very satisfied with his haul of 1 large suitcase of clothing (this is after sitting on top to close the lid, mind you), 7 pairs of shoes, plus several books!